FAQ

Shipping

Do you offer free shipping?

Yes, all U.S. orders include free shipping.

How long does delivery take?

Processing takes 2–3 business days. Delivery usually arrives within 6–12 business days total.

Returns

Can I return my order?

Yes, you can request a return within 30 days of delivery if the item is unused and in original condition.

How do I start a return?

Email us at info@emmasdresses-hamptons.com with your order details.

When will I receive my refund?

Approved refunds are issued within 10 business days to your original payment method.

Can I cancel an order?

Orders are processed quickly, so cancellations may not always be possible after confirmation.

Are taxes included in the price?

Taxes and additional charges may apply unless stated otherwise.

Is my payment information safe?

Yes, our store runs on Shopify with secure payment processing.

Do you sell my personal data?

No, we do not sell personal information.

Will products look exactly like the photos?

Colors and appearance may vary slightly depending on your device settings.

Can products change or sell out?

Yes, availability and product details may change at any time.