Shipping Policy
1. Shipping Coverage
We currently ship for free across the United States.
2. Order Processing
Orders are generally prepared and processed within 1–3 business days (Monday to Friday), excluding weekends and public holidays.
During busy periods, such as seasonal launches or promotions, processing may take slightly longer. If delays occur, we will keep you informed.
3. Shipping Costs
We offer free shipping on all orders, with no minimum purchase required.
4. Delivery Estimates
Once your order has been processed, estimated timelines are as follows:
- Processing Time: 1–3 business days (Monday to Friday)
- Transit Time: 4–8 business days (Monday to Friday)
- Estimated Total Delivery Time: 5–11 business days
- Order Cut-Off Time: 6:00 PM
- Time Zone: Eastern Time (ET)
Please note that delivery timeframes are estimates only and may be affected by factors such as carrier delays or severe weather conditions.
5. Shipping Limitations
We do not deliver to PO Box addresses, military addresses (APO/FPO/DPO), or restricted locations. Some products may also be subject to additional shipping limitations depending on carrier rules or regional regulations.
6. Undeliverable or Returned Shipments
If a delivery attempt fails due to incorrect address details or the package cannot be delivered, it may be returned to us. In such cases, we will contact you to arrange a new shipment, which may involve additional shipping charges.
7. Lost or Damaged Deliveries
If your order is lost or arrives damaged during transit, please contact us immediately at:
info@emmasdresses-hamptons.com
We will coordinate with the shipping carrier to investigate the situation and work toward a suitable resolution.
8. Policy Updates
We may revise this Shipping Policy periodically to remain aligned with Google Shopping Ads requirements or to improve our shipping process. The most recent version will always be available on this page.
9. Contact Information
Store name: Emma’s Dresses Hamptons
Business address: Zwaluwlaan 39, Ede, Gelderland, 6713 BS, Netherlands
Warehouse address: 40 Gingerbread Ln, East Hampton, NY 11937, USA
Email: info@emmasdresses-hamptons.com
Phone: +1 929 828 5656
Business days: Monday To Friday, 9:00 AM To 5:00 PM